Privacy Policy
Your privacy is fundamental to our business. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Business information and project requirements
- Communication preferences and feedback
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
Our Commitment to Privacy
At uxuidesign, we believe transparency is crucial. We only collect information necessary to provide our services and improve your experience. Your trust is our priority.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, communicate with you, and ensure the security of our platform.
Service Provision
Delivering UX/UI design services, project management, and client communication throughout our engagement.
Communication
Sending project updates, responding to inquiries, and providing customer support through various channels.
Improvement
Analyzing usage patterns to enhance our website functionality, user experience, and service offerings.
Legal Compliance
Complying with legal obligations, protecting our rights, and ensuring regulatory compliance in all jurisdictions.
Security
Monitoring for fraud, unauthorized access, and other security threats to protect our services and users.
Marketing
With your consent, sending newsletters and updates about our services, industry insights, and special offers.
Data Sharing and Disclosure
We Do Not Sell Your Data
uxuidesign never sells, rents, or trades your personal information to third parties for marketing purposes. Your privacy is not for sale.
Limited Sharing
We may share your information only in these specific circumstances:
- Service Providers: Trusted partners who help us operate our business (hosting, analytics, communication tools)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or asset sale
- Consent: When you explicitly agree to the sharing
Third-Party Services
We use reputable third-party services that maintain their own privacy standards. These include:
Your Rights and Choices
Access and Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
Exercise Your Rights: Contact us at [email protected] to exercise any of these rights. We'll respond within 30 days.
Data Security and Retention
We implement comprehensive security measures to protect your information and maintain it only as long as necessary.
Security Measures
Encryption
SSL/TLS encryption for data transmission and storage
Access Controls
Restricted access with authentication and authorization
Regular Audits
Security assessments and vulnerability testing
Backup Systems
Secure data backups with disaster recovery procedures
Security Incident Response
In the unlikely event of a data breach, we will:
- Notify affected users within 72 hours
- Report to relevant authorities as required
- Take immediate steps to contain and resolve the issue
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Active Projects
Project-related data is retained throughout our engagement and for 7 years afterward for legal and business purposes.
Marketing Data
Contact information for marketing purposes is retained until you opt-out or request deletion.
Website Analytics
Anonymous usage data is aggregated and retained for up to 26 months to improve our services.
Legal Compliance
Some information may be retained longer to comply with legal obligations, tax requirements, or dispute resolution.
Data Deletion Request
You can request deletion of your personal data at any time. We will process your request within 30 days, except where retention is required by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality, security, and user authentication.
Analytics Cookies
Help us understand how visitors interact with our website to improve performance.
Functional Cookies
Enable enhanced functionality and personalization of your experience.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to control cookies through their settings preferences
- Opt-out Tools: Use industry opt-out tools for advertising cookies
- Contact Us: Reach out to us directly to manage your cookie preferences
Cookie Preferences
Manage your cookie settings to control how we use tracking technologies on our website.
Third-Party Analytics
We use Google Analytics to understand website usage patterns.
Important Notice
Disabling certain cookies may impact website functionality and your user experience. Essential cookies cannot be disabled as they are necessary for the website to operate properly.
International Data Transfers
As a global design agency, we may transfer your data across international borders while maintaining appropriate safeguards.
Transfer Safeguards
Adequacy Decisions
We transfer data to countries with adequate data protection laws as determined by relevant authorities.
Standard Contractual Clauses
We use legally approved contractual safeguards for data transfers to ensure equivalent protection.
Certification Programs
We participate in recognized certification programs that provide additional data protection assurances.
Data Processing Locations
Your Rights Regarding Transfers
If your data is transferred internationally, you have the right to:
- Information about transfer mechanisms
- Copies of relevant safeguards
- Remedies for data protection violations
Children's Privacy
Age Restrictions
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we discover that we have collected information from a child under 13:
- We will notify relevant authorities if required
Policy Updates
Notification of Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Continued Use
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Effective Date: This Privacy Policy is effective as of January 2025 and will remain in effect except with respect to any changes in its provisions in the future.
Contact Information
Have questions about our Privacy Policy or want to exercise your rights? We're here to help.
Get in Touch
Office Address
Ayala Avenue, Makati City
Metro Manila, Philippines
Privacy Officer
For specific privacy concerns or data protection requests, please contact our Privacy Officer who will respond within 30 days.
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Important Reminder
This Privacy Policy is designed to be transparent and comprehensive. If any part is unclear or you need more information, please don't hesitate to contact us. We're committed to protecting your privacy and will work with you to address any concerns.